Our products are available for purchase 24 hours a day through our online store or through our network of domestic and international retailers. Most items are in stock and available for shipment once order has been processed. If items are backordered or delayed, we will contact you via email or phone with the shipment date.
We are happy to make an item in our online store in 14K Gold or silver. Please email us with your custom order request. All custom orders are non-returnable and non-refundable. We reserve the right to refuse service.
If you wish to modify or cancel an order that has not yet shipped, please email or call us at 1-917-514-8298. If your product has already shipped, please follow the returns procedure as indicated in our returns policy.
You will receive an email confirmation of your order once it has been placed. You will receive a second email confirming shipment of your order. This email will include a tracking number that can be used to track the status of your delivery.
We accept the following credit cards as means of payment for online purchases: American Express, VISA, MasterCard and Discover. Purchases are charged to your credit card when your order is shipped.
To redeem coupon codes, enter the code into the prompt box. This will apply discounts and credits to your total.
Sales tax is automatically calculated based on your shipping address.
To place orders that will ship internationally, please contact us directly at 917-514-8298 and you will be quoted a price for shipping. International shipping prices vary greatly from country to country. Customers are responsible for all duties, taxes and customs fees.
All international orders are final sale and cannot be returned for credit.